The journey rarely ends at the aircraft door. Concierge is everything that happens before, around, and after the flight — handled with the same discretion.
Concierge is a connected ecosystem of transport, hospitality, access and personal support, built around the complete life of the journey. For an individual, a family, a principal or an entire touring party, one team coordinates the people, vehicles, timings and arrangements that need to move together. Touring teams and creative entourages typically pair this with Club, our dedicated structure for continuity across every traveller and city.
Six Pillars
Everything Around The Journey
01 — Global Ground Transport
Movement, End To End
Chauffeur-driven transport worldwide for airport transfers, full-day hire, touring schedules, productions, roadshows and secure principal travel. One itinerary, one operations team.
02 — Airport VIP Experience
The Jet Experience, Through The Terminal
A door-to-door VIP airport experience around commercial travel — chauffeur collection, meet and assist, fast-track formalities and arrival-side handover, subject to availability.
03 — Touring, Production & Events
Complex Movement, Quietly Managed
Multi-city transport programmes, vehicle fleets and driver schedules coordinated through one central operations team — from a single vehicle to an entire touring convoy.
04 — Lifestyle Services
Personal & Discreet
Personal shopping, fine art acquisition, wellness and specialist requests, arranged around the individual — never treated as a standard package.
05 — Travel & Accommodation
Beyond The Listed Suite
From globally recognised hotels to unlisted villas, private residences and chalets, selected to match the purpose and standard of the journey.
06 — Access, Dining & Entertainment
The Right Door, Opened Properly
Official hospitality, priority dining, private chefs and venue arrangements secured through trusted, accredited channels — never grey-market promises.
Global Ground Transport
The Journey On The Ground
From a single airport transfer to an international touring programme, Jettset coordinates the vehicles, drivers, schedules and live changes that keep every traveller moving.
Vehicle models and availability vary by city. Each fleet is confirmed against passenger numbers, luggage, security, accessibility and schedule requirements.
Airport VIP Experience
The Jet Experience, Without The Jet
A commercial itinerary doesn't have to feel commercial.
01
Home Collection
A chauffeur collects you and coordinates arrival with the airport team.
02
Meet & Assist
A dedicated airport host meets you and manages the path through the terminal.
03
Fast-Track Formalities
Priority security, immigration and check-in support, arranged where available.
04
Lounge & Duty-Free
Lounge access, porter support and duty-free assistance around the available time.
05
Gate Escort
Your host manages the final movement to the gate, including timing changes.
06
Arrival Handover
Meet and assist, baggage support and onward chauffeur, aligned without a break.
Airport VIP services are subject to local airport, airline, immigration and security rules. Available elements are confirmed clearly before travel.
Touring, Production & Event Logistics
One Schedule. Every Movement.
Multi-city transport planning and live schedule management
Principal, talent, executive, crew and guest vehicle allocation
VIP Sprinters, V-Class fleets, executive saloons and luggage support
Airport, hotel, venue, rehearsal and hospitality movements
Driver manifests, contact sheets, call times and live amendments
Central 24/7 operational communication for organisers and teams
Global Access & Experiences
Where The World Gathers
There is a calendar that runs alongside the ordinary one — a handful of weeks each year when a handful of cities matter more than the rest. Where official tickets and hospitality exist, we secure them directly.
01
Awards Season
Los Angeles, in the weeks the industry turns its attention there — premiere and industry-event access arranged where official channels exist, alongside the journey itself.
02
Fashion Month
Paris, Milan, London, New York, in sequence — show seating secured where tickets are available, built around the circuit rather than a single date.
03
The Grand Prix Calendar
Monaco in May, and the handful of races that matter beyond it — official race-weekend hospitality and ticket packages arranged alongside the journey.
04
Wimbledon & The Sporting Calendar
Debenture-holder hospitality and official ticket packages, secured through accredited channels — for Wimbledon and the calendar's other defining weekends.
05
Art & Auction Season
Basel, Frieze, and the major sale weeks — VIP preview access and auction-house appointments arranged through official channels.
06
The Festival Circuit
Cannes, Venice, and the events built around film — market accreditation and premiere access secured where official channels exist.
07
Concerts & The Touring Circuit
VIP packages and official hospitality for major tour dates and residencies, secured the same way as everything else here.
Tickets and hospitality are arranged exclusively through official, accredited channels — never resale or grey-market sources. Availability varies by event and season, and is confirmed as part of planning your journey.